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Automatic call recording and predictive dialling software

Magnetic North's web-based  call recording and predictive dialling solutions delivers enhanced performance for businesses who are looking to improve their call productivity, customer satisfaction and bottom line results. Our predictive dialler and call recording solutions are available as systems for installation onsite or hosted/network-based OnDemand over the Internet.

Optimise software for recording calls

Optimise delivers advanced call recording solutions for all call compliance and quality monitoring applications, and is ideal for business and call centre customers with both VOIP and traditional telephony (ACD/PBX) systems . Optimise is the perfect partner to our predictive dialling solution - Maximise.

    If you want to introduce automatic call recording to your business for the first time or want to pay-as-you-go, then our OnDemand call recording solution is for you.
 

If you are looking to change your call recording system to a web-based version then look at our OnDemand call recorder

If you are looking to purchase an onsite solution then look at Optimise Call Recording software     
If you are a Telecoms Carrier looking to add our call recording solutions to your network then visit our Carrier section

Maximise predictive auto dialler

Maximise auto dialler provides preview, progressive and predictive dialling and call blending for sales, marketing, service and debt collection environments. This can be used in partnership with Optimise call recording.

    If you want to introduce an automatic dialler into your business for the first time or want a pay-as-you-go solution, then you need our OnDemand Dialler
 

If you are looking to upgrade your dialler to an OFCOM compliant web-based version then you need our OnDemand Dialler

If you want a dialler installed onsite at your offices, then look at Maximise predictive dialler
If you are a Telecoms Carrier looking to add predictive dialling solutions  or call blending to your network, then visit our Carrier section

 
Are you struggling to achieve compliance for FSA, PCI, HIPAA or OFCOM related issues?

   If you need to become compliant with the latest PCI, HIPAA or FSA call recording regulations, our software is the perfect partner for you.
If you have a question about call recording law, visit our call recording law FAQ
Do you need guidance on OFCOM or Do Not Call compliance.


Our certified partners

Magnetic North partner with major vendors and are certified with call systems such as Cisco, Avaya, Nortel, Siemens, Aspect, Mitel and other leading PBX / ACD systems. Our open standards VOIP and SIP software solutions are second to none, and our automatic recording and dialling systems have been adopted by Telco, Carrier and Hosted Service Providers for multi-tenant network based call recording and outbound predictive dialling.

 

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Eversheds Debt Recovery

Eversheds is one of the largest Debt Recovery law firms in the world, with over 4000 staff in offices across Europe and Asia.

 Read More Case Studies
Avaya
  Click here to go to our Partner pages
 
OptimiseMaximise
MAXIMISE - Proactive Outbound Customer Contact through Preview, Progressive and Predictive Dialing.
Maximise predictive diailing delivers advanced outbound campaign management including call blending, OFCOM Compliance, and FCC Compliance. Maximise predictive dialing offers flexible campaign management, dramatic increases in productivity and powerful reporting and customer management capabilities to boost telemarketing, teleselling and debt collection activities.
Predictive Dialing - Read More
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