Optimise Call Recording Software, a powerful web-based call & screen recording solution designed to support any size business or contact centre environment. It can scale to accommodate thousands of channels where bulk recording is required.
With more and more businesses transactions taking place over the phone, Optimise Call Recording Software is also a powerful transaction recording solution which records, compresses and archives calls and where required screen transactions automatically to protect your organisation.
Optimise Call Recording Software delivers full call recording compliance to major standards such as FSA (Financial Services Authority), PCI (Payment Card Initiative), Sabarnes-Oxley and HIPAA (Healthcare Privacy regulations) in the United States and UK, whilst providing data protection compliance to EU and EEC standards.
Web Browser based and easy to use, Optimise Call Recording Software opens up the value of the content of the transactions it records to your users and enables business process improvement and increased satisfaction and loyalty, which leads directly to bottom line benefits.
